Last Updated: 1 Jan 2024
Protecting Your Data Is Our Core Priority
At GrowthHire, we treat data security as our top priority. We firmly believe that your data belongs to you, and we are committed to protecting it with the highest industry standards. Our team uses proven security practices and technologies to ensure that every piece of information you entrust to us remains secure and confidential.
How Our Team Handles Data Security
Every member of our team undergoes rigorous background checks and comprehensive training in data security protocols. Access to customer data is strictly limited to authorized personnel who require it for support or troubleshooting purposes. Our support team will only access your data if you specifically request assistance, and all interactions with our support staff are kept strictly confidential.
Your Data Belongs to You
At GrowthHire, we only use your documents and information to deliver our services. We do not sell or reuse your data for any other purpose. We are committed to minimizing the time your documents are stored on our servers. You can set a data retention period that suits your needs, and once this period expires, all related data is permanently deleted from our systems.
Infrastructure
Our services are hosted on a secure cloud infrastructure provided by Amazon Web Services (AWS). Our infrastructure is distributed across multiple AWS data centers (availability zones) to ensure continuity and resilience. All of our servers operate within a dedicated virtual private cloud (VPC) equipped with strict network access controls. Regular security updates and maintenance are performed to ensure our systems are protected with the latest patches and defenses.
Data Encryption
We use robust, bank-level encryption to safeguard your data. All communications between your device and our platform are secured through HTTPS encryption, ensuring that data in transit remains confidential. Additionally, all stored data, including your uploaded documents, is encrypted at rest using advanced encryption standards. Your login credentials are securely hashed using one-way cryptographic algorithms, ensuring that even our staff cannot access your password.
Compliance and Data Protection
GrowthHire is committed to maintaining compliance with relevant data protection regulations, including the General Data Protection Regulation (GDPR). We employ appropriate legal mechanisms, such as Standard Contractual Clauses, to ensure that any transfer of personal data is secure. For more detailed information on our data practices and your rights, please refer to our Privacy Policy. We are also available to execute a Data Processing Agreement (DPA) upon request.
Service Levels
We strive to maintain an uptime of 99.9% or greater. Our system performance is continuously monitored, and detailed status information is available on our Status Dashboard, ensuring transparency in our service delivery.
HIPAA and PCI Considerations
GrowthHire is not designed for processing health-related data and is not HIPAA-certified. In addition, we do not handle payment information directly; all payment processing is managed securely by our trusted payment partner, ensuring compliance with PCI standards.
For further details on our security practices, please review our Privacy Policy and Terms of Service, or contact us directly with your questions. Your security and privacy are paramount to us at GrowthHire.