Privacy Policy

Effective Date: [1 Jan 2024]
Last Updated: [12 Jan 2025]

At GrowthHire, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access and use our website and recruitment services—including resume redaction, branding, PDF editing, and communication tools. By using our services, you agree to the practices outlined in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

A. Information You Provide Directly

Account Information: When you register or update your account, we collect your name, email address, company name, and login credentials.
Payment Information: If you subscribe to a plan, we collect billing details (processed securely via PCI-compliant third-party providers such as Stripe or PayPal).
Uploaded Resume Files: When you upload resumes for redaction or branding, we temporarily process these files to deliver our services. These files are deleted after processing unless you choose to store them.

B. Information Collected Automatically

Usage Data: We track interactions on our website—such as pages visited, time spent on pages, and features used—to enhance service performance and user experience.
Cookies & Tracking Technologies: We use cookies, web beacons, and analytics tools (e.g., Google Analytics) to collect data on your browsing activities. You can manage your cookie preferences via your browser settings.
Log Data: Our servers automatically record information including your IP address, browser type, operating system, and access times to ensure security and monitor performance.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our recruitment services, including resume redaction, resume branding, and PDF editing.
Process payments and manage subscription services securely.
Enhance website performance and user experience through data analysis.
Communicate important updates, account notifications, and service changes.
Protect against fraud, unauthorized access, and other security issues.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Store and Protect Your Data

Secure Storage: We employ industry-standard security measures—including SSL encryption, firewalls, and access controls—to protect your data.
Resume Data Handling: Uploaded resumes are automatically deleted after processing unless you choose to retain them.
Payment Security: We do not store credit card details on our servers; all payment transactions are processed securely via PCI-compliant third-party providers.
Data Retention: Your account information is retained as long as your account remains active. You may request deletion of your data at any time.

We may share your data under the following circumstances:

With Service Providers: We share information with trusted third-party vendors (such as payment processors, analytics services, and customer support tools) that help us operate our services efficiently.
For Legal Compliance: We may disclose your data when required by law, court order, or government request.
To Prevent Fraud: We may share information to investigate or prevent fraudulent or unauthorized activities.

We do not share or sell resume content or personal data with third parties for marketing purposes.

5. Your Privacy Rights

Depending on your location, you may have the right to:

Access Your Data: Request a copy of the personal data we hold about you.
Data Deletion: Request that we delete your account and all associated data.
Withdraw Consent: Opt out of receiving marketing communications at any time.
Restrict Processing: Request limitations on how we process your data.

To exercise these rights, please contact us at [your email].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login sessions.
Analyze website traffic and usage patterns.
Deliver personalized content and improve our services.

You can manage your cookie settings through your browser or opt out of tracking via tools provided by analytics services like Google Analytics.

7. Third-Party Services & Integrations

GrowthHire integrates with trusted third-party services including:

Google Analytics: For website traffic and user behavior analysis.
Stripe/PayPal: For secure payment processing.
Customer Support Tools: For live chat and support services.

These third-party services have their own privacy policies, and we encourage you to review them.

If you are located in the EU or the UK, please note that your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that all international data transfers comply with GDPR requirements by using Standard Contractual Clauses (SCCs) and robust security measures.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately so that we can delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website. Your continued use of our services after any updates constitutes your acceptance of the revised policy. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@growthhire.in

Acknowledgment
By using GrowthHire, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.